While any company selling products directly to consumers through eCommerce website they must deal with regular updation of site. Once your website is up and running, you are getting tons of orders, you need a way to keep data of your website organized. This may be in house or outsourced.
Outsource companies or individuals (Freelancers) offer an end-to-end solution: They take your products data from various sources, and upload them into your website. They can also handle regular data updation. There are literally thousands of companies to choose from. but experts say the best way to find one that suits your needs is by word-of-mouth. Ask computer-savvy friends or talk to the employees who manage your website's other works and ask them for referrals.
If you're using your hosting company for shopping cart, you can check experts on relevant sites or just Google them.
So should you outsource? One e-commerce distribution and logistics expert advises that outsourcing to a fulfillment company only makes good financial sense if the entrepreneur has more money than time. If you have no cash to spare, then you should do it yourself. But if you can make more money by spending your time on other things, you should look to outsourcing.
Before you choose a fulfillment company, however, make sure that it wants the business of a small company (many do not) and that it's reliable. And no matter what type of fulfillment operation you set up, it shouldn't cost more than 10 percent of sales, plus the actual shipping costs.
Most eCommerce businesses have the following departments, which need the types of individuals outlined below:
In addition, you'll need customer-service professionals -- outgoing, friendly people to take incoming calls from customers and answer questions cordially -- and accounting staff.
Everyone will need to have strong computer proficiency, a head for sales and a desire to please customers. At the outset, some of these jobs may be combined; with start ups, people often wear more than one hat. But overall -- again, depending on what you are selling in your eCommerce business -- these are the kinds of people you will need to hire.
Outsource continues to experience rapid growth, additional services have come online in recent months and more are expected to launch throughout the next year. The buzz about this great resource is sweeping the nation, and every day people from all over the world are using this service.
0 Comments